Figure99MegaMart

Frequently Asked Questions

This Agreement was last modified on 18 February 2020.

This service entitles you to try out your purchases at the time of delivery, pay only for what you like and return the rest on-the-spot. Try and Buy is a paid service, available on most of the products and in 31 Cities, you can enter pin code on product page to check service availability. Try and Buy is only available on orders containing <=5 items in cart. To avail this service min. order value should be Rs.1199 and above. To avail the service, please ensure that you tick the 'Try and Buy' box on check-out page and choose delivery address where you are comfortable trying product. Terms of service may differ for our new customers.

If you receive an e-mail, a call from a person/association claiming to be from Figure99 mega mart seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Figure99 mega mart or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Congratulations! You have been nominated as a ‘Top Figure99 mega mart customer’ and are now eligible for a luxury gift item. Please share your proof of address and your debit/credit card details to avail this great offer.

Please beware of the fraudulent individuals/agencies that are enticing job seekers by promising them career opportunities at Figure99 mega mart in lieu of 1.) recruitment fee 2.) processing fee 3.) security deposit 4.) software or equipment charges 5.) on-boarding charges etc. Please be cautious that, Figure99 mega mart and its recruitment partners never ask for any fee in exchange for an offer letter or interview calls. All offer related communications are sent from an official Figure99 mega mart email id only.
Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partner. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website/M-site then select the item or order you want to cancel. In case you are unable to cancel the order from'My Orders' section, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online.
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made